Privacy policy

Only for customers who register on the website

(For visitors to the website who register,
but do not buy any products and do not request the newsletter)

Privacy Policy

Pursuant to article 13 of Legislative Decree n. 106, dated 30 June, 2003.

We wish to inform visitors to our website that Legislative Decree n. 106, dated 30 June 2003, foresees the necessary protection of individuals, through the protection of personal data that is acquired and processed.

In accordance with the provisions of the aforementioned decree n. 106, dated 30 June 2003, we are required, as described below, to acquire and process your data in a correct, lawful and transparent manner.

In compliance with article 13 of Legislative Decree n. 196, dated 30 June, 2003, the seller specifies the manner in which the data of customers of and visitors to the website www.stiu-shop.com, is protected and used, in compliance with the regulations in force, in the hypothesis of the protection of personal data provided by a simple visitor to the website, which is granted to the owner only for advertising and promotional purposes.

The data that STIU' srl requests the visitor to provide in order to register on our website, by means of the foreseen modalities, such as name, surname, sex, age, place of residence or domicile, telephone number and e-mail, is considered to be personal data.

Stiu' srl reserves the right to hold the data provided by visitors to the website www.stiu-shop.com, which will be supplied to the owner, only for the proper execution of the contract of sale of the items purchased via the website www.stiu-shop.com.

The visitor to our website www.stiu-shop.com may request to be informed of the promotional and advertising activities that the seller periodically sends to its customers.

Moreover, the registration will allow, in particular, the visitor/person who has registered to benefit from a direct and immediate relationship with the seller, also thanks to a personal access code.

This activity, exclusively intended for the promotion of the seller's products and activities, will be provided free of charge to anyone who requests it, by connecting to the site, following the registration procedure, and accepting to leave some personal data.

We confirm that the possession and possible use of the visitor's personal data will be legitimate only for these purposes, also through the transmission to business partners involved in the management of the seller's business activities.

The consent that is given in order to benefit from the seller's activities will be limited strictly to advertising and/or promotional activities, and only for the period between the explicit declaration of consent and the subsequent explicit declaration of cancellation of consent.

We confirm that the consent can be cancelled at any time by logging back into the website --------------, and by following the procedure that is indicated, in order to cancel, with immediate effect, the consent previously given for the use of your personal data for commercial purposes.

The data processor undertakes to stop using the data, from the time of receipt of the notification containing the cancellation of the consent, which is sent by following the procedures indicated on the website ----------- , that is notified to the owner of the website by any other means of communication which has legal validity.

The structure responsible for the acquisition, processing and use of the data will be STIU' srl, having its head office in Milan (Italy), viale Certosa 125, in the person of its legal representative.

The data controller is Stiu' srl, having its head office in Milan, (Italy), viale Certosa 125.

The data processor declares that the acquisition and holding of personal data of third parties will occur via data processing systems.

In order to eliminate the risk of destruction and/or accidental loss of data that is acquired and is subject to processing, Stiu' srl confirms that a computer archive will be used, with copies being made of the data that is stored in it.

The use of paper for holding and filing the aforementioned data is excluded from this very moment, if not to fulfil the regulations provided for by the Law.

The employees who are charged with processing the data are only individuals who perform their work under the direct authority of the data controller, according to the procedures and instructions given by him/her.

Sale

(For customers who buy articles from our online shop but do not register on our website)

Privacy Policy

We wish to inform visitors to our website that Legislative Decree n. 106, dated 30 June 2003, foresees the necessary protection of individuals, through the protection of personal data that is acquired and processed.

In accordance with the provisions of the aforementioned decree, which hereinafter will be called the "Consumer Protection Code", we are required, as described below, to acquire and process your data in a correct, lawful and transparent manner.

In compliance with article 13 of the aforementioned Consumer Protection Code, the seller specifies the manner in which the data of customers of the website www.stiu-shop.com is protected and used, in compliance with the regulations in force, in the hypothesis of the protection of personal data provided by a purchaser of articles via the Internet, from the time of the request to purchase a product.

Stiu' srl reserves the right to hold the data provided by visitors to the website www.stiu-shop.com, which will be supplied to the owner, only for the proper execution of the contract of sale of the items purchased via the website www.stiushoes.com.

The possession and possible use will be legitimate only for these purposes, even if the data is transmitted to business partners involved in the management of the obligations arising from the purchase contract, such as the payment of the monies due and their actual collection, in executing the order, shipment and delivery of the article and in managing any complaints, i.e. on how the warranty applies to the purchased item.

Therefore, until the end of any possible legal effect of the purchase contract through the website www.stiu-shop.com, the seller is authorized to hold such personal data, and the purchaser shall not be authorized to request its cancellation.

Pursuant to article 24 of the aforementioned decree, we wish to point out that the processing of your personal data is legitimate, even without your specific consent, if the acquisition and processing are necessary for the fulfilment of contractual obligations arising from the contract to purchase the products you have chosen.

We also wish to point out that your data will necessarily be supplied to the seller, who would otherwise not be able to proceed with the execution of the contract, and the lawful and complete fulfilment of obligations arising from the contract.

The holding and processing of data will occur in accordance with the content of this privacy policy statement drawn up by Stiu' srl.

The processing of the data, in the event of a request to purchase the products offered on the website www.stiu-shop.com, will be limited to the fulfilment of only those activities that are strictly necessary for the proper execution of the contract itself, and only for the required timeframe.

With the termination of any effect of the contract, that is with the expiry of the period within which the contract may still be able to produce effects between the parties, the data will be destroyed.

The processing of the same, within the meaning of article 24 of the aforementioned decree, cannot be prevented until the end of any possible effect of the contract between the parties because such personal data may at any time be necessary to the seller for a proper performance of contractual obligations, or for all the possible obligations arising from the contract.

Once all the effects of the contract stipulated with the customer have terminated, the personal data will be destroyed.

The structure responsible for the acquisition, processing and use of the data will be STIU' srl, having its head office in Milan (Italy), viale Certosa 125, in the person of its legal representative.

The data controller is Stiu' srl, having its head office in Milan, (Italy), viale Certosa 125.

The data processor declares that the acquisition and holding of personal data of third parties will occur via data processing systems.

In order to eliminate the risk of destruction and/or accidental loss of data that is acquired and is subject to processing, Stiu' srl confirms that a computer archive will be used, with copies being made of the data that is stored in it.

The use of paper for holding and filing the aforementioned data is excluded from this very moment, if not to fulfil the regulations provided for by the Law.

The employees who are charged with holding the data are only individuals who perform their work under the direct authority of the data controller, according to the procedures and instructions given by him/her.

News

(For customers who request news to be sent to them by email,

but who do not wish to register on our website)

Privacy Policy

Pursuant to article 13 of Legislative Decree n. 106, dated 30 June, 2003.

We wish to inform visitors to our website that Legislative Decree n. 106, dated 30 June 2003, foresees the necessary protection of individuals, through the protection of personal data that is acquired and processed.

In accordance with the provisions of the aforementioned decree n. 106, dated 30 June 2003, we are required, as described below, to acquire and process your data in a correct, lawful and transparent manner.

In compliance with article 13 of the legislative decree n. 196, dated 30 June, 2003, the seller specifies the manner in which the data of customers of and visitors to the website www.stiu-shop.com is protected and used, in compliance with the regulations in force, in the hypothesis of the protection of personal data provided by a simple visitor to the website, granted to the owner only for advertising and promotional purposes.

The data that STIU' srl requests the visitor to provide in order to register on our website, by means of the foreseen modalities, such as name, surname, sex, age, place of residence or domicile, telephone number and e-mail, is considered to be personal data.

Stiu' srl reserves the right to hold the data provided by visitors to the website www.stiu-shop.com which will be supplied to the owner, only for the proper execution of the contract of sale of the items purchased via the website www.stiu-shop.com

The visitor to our website www.stiu-shop.com may request to be informed of the promotional and advertising activities that the seller periodically sends to its customers.

This activity, exclusively intended for the promotion of the seller's products and activities, will be provided free of charge to anyone who requests it, by connecting to the site, following the registration procedure, and accepting to leave some personal data.

We confirm that the possession and possible use of the visitor's personal data will be legitimate only for these purposes, also through the transmission to business partners involved in the management of the seller's business activities.

The specific consent that is given in order to benefit from the seller's activities will be limited strictly to advertising and/or promotional activities, and only for the period between the explicit declaration of consent and the subsequent explicit declaration of cancellation of consent.

We wish to remind you that without such consent your data may not be held and processed by STIU' srl in any way.

We confirm that the consent can be cancelled at any time by logging back into the website, and following the indicated procedure, in order to cancel, with immediate effect, the consent previously given for the use of your personal data for commercial purposes.

The data processor undertakes to stop using the data, from the time of receipt of the notification containing the cancellation of the consent, which is sent by following the procedures indicated on the website -----------, that is notified to the owner of the website by any other means of communication which has legal validity.

The structure responsible for the acquisition, processing and use of the data will be STIU' srl, having its head office in Milan (Italy), viale Certosa 125, in the person of its legal representative.

The data controller is Stiu' srl, having its head office in Milan, (Italy), viale Certosa 125.

The data processor declares that the acquisition and holding of personal data of third parties will occur via data processing systems.

In order to eliminate the risk of destruction and/or accidental loss of data that is acquired is and subject to processing, Stiu' srl confirms that a computer archive will be used, with copies being made of the data that is stored in it.

The use of paper for holding and filing the aforementioned data is excluded from this very moment, if not to fulfil the regulations provided for by the Law.

The employees who are charged with processing the data are only individuals who perform their work under the direct authority of the data controller, according to the procedures and instructions given by him/her.

Cancellation Policy

In compliance with the obligations of providing information referred to in article 52 of Legislative Decree n. 206, dated 6 September, 2005 (the Italian "Consumer Protection Code"), the terms and conditions governing consumers’ right to cancel their orders are indicated below.

Here you will find the appropriate instructions to validly exercise your right to cancel your order and also to understand the consequences of this.

Consumers have the right to exercise their right to cancel a purchase contract, pursuant to Article 52 of Legislative Decree n. 206, dated September 6, 2005.

Consequently, the right of cancellation can be validly exercised within 14 (fourteen) days from the date of delivery of the article or, in the case of multi-deliveries foreseen in a single purchase request, from the date of the last partial delivery:

  • by means of a clear statement (even without specifying a reason) to be sent by registered mail with acknowledgement of receipt, or by fax or e-mail, provided it is confirmed by registered mail with acknowledgement of receipt within the following 48 (forty-eight) hours, to the addresses indicated below by the seller, or;
  • by arranging the physical return of the article to Stiu' srl to the address indicated below, within the prescribed period, always commencing from the date on which the article is delivered.

The completeness of the article to be returned is an essential condition for validly exercising the right of cancelling the order.

Articles will have to be returned:

- properly packaged in their original packaging, in an appropriate state of preservation (i.e. not spoiled, damaged or dirty), equipped with their accessories, instructions for use and documentation;

- equipped with the delivery document (present in the original packaging), so as to allow Stiu' srl to identify the customer (through the order number, name, surname and address);

- without overt signs of use, if not those which are compatible with a normal trying on of the articles for fit. They should not bear any traces of prolonged use (more than a few minutes) that exceeds a necessary and reasonable time for trying them on for fit.

- They must not be in a condition that does not allow them to be re-sold.

The cancellation notice must be addressed to:

Stiu' srl
Via Lodovico Muratori n. 34
Postcode 20137 Milano (MI) ITALY
Tel : +39-02-5517620
Email: customerservice@stiu-shop.com

Once you have notified Stiu’ Srl of your desire to cancel the purchase contract, in the prescribed manner and timeframe, articles have to be returned, within 14 days of the cancellation notice, using the following options:

For Italy :

  • by contacting Stiu srl, within the foreseen timeframe, and requesting the free of charge collection of the product at the delivery address, where the product was shipped, and the free of charge return to the seller's warehouse in Milan (Italy), via Lodovico Muratori n. 34;

For Europe and the Rest of the World :

  • by delivering the product for the return shipment, using your preferred carrier, who will arrange, at your charge, to return it to the STIU' warehouse in Milan, Italy, via Lodovico Muratori n. 34.

Once the paperwork for the collection or delivery of the product to be returned has been completed, you must notify Stiu' via email at the following address: customerservice@stiushoes.com.

If you have validly exercised your cancellation right, in accordance with the provisions referred to in these GTCS and the contents of the aforementioned Legislative Decree n. 206, dated 6 September, 2005 (the Italian "Consumer Protection Code"), the refund of any monies paid as an amount due for the purchase will be effected by Stiu' srl, provided you have returned the article within 14 (fourteen) days of the date of receipt by Stiu' srl of the notification that you wish to exercise the cancellation option or, from the date on which Stiu' srl has received the article which has been returned by you, if this has occurred before.